"It's the most neglected part of the face," celebrity makeup artist Mally Roncal says about eyebrows. "But you can change them; it's the one thing about your face that you can really manipulate to make them look exactly like they way you want them to look." Mally finds a few women in a New York City mall (and one man in Rachael's audience) who could stand to benefit from an "Eyebrow Intervention" using the following tips:

• Use an eyebrow comb before trimming your eyebrows. When Patrice's brows need cleaning up, Mally uses her Double Duty Perfect Tweezers to give them a simple trim and a quick tweeze. Mally says, "Always comb eyebrows upwards so you can see them better as you trim. Remember, anything above the natural shape of your brow needs to go!" Mally finishes Patrice's look with the double-ended pencil from her Brow Beauty Brow Kit, which offers shading and definition so you get the most natural look ASAP!

• Use a pencil to measure where your eyebrows begin and end. Tanisha feels that her eyebrows lack definition, so Mally begins by showing her how to figure out where they start and finish. "Take an eyebrow pencil and hold it right in the inner corner of your eye," Mally instructs. "Then you tilt the pencil a little bit and put it on the outside of your iris; that's going to be the highest point of your brow. Then you turn it all the way to the outer corner of your eye and that's where the eyebrow ends." Mally defines Tanisha's brows using soft, feathery strokes, applied in the direction the hair grows with the brow pencil from her 24/7 Professional Brow Shaping System. "Set it with a light powder and finish with a shaded brow powder for all day staying power," Mally advises.

• Use a soft shimmering eye shadow to lift the eyebrows up. Kimberly admits that her eyebrows are so thick that her daughter calls them caterpillars on her face! Mally says that such full eyebrows will drag your eyes down, so after some minimal tweezing with a double-ended tweezer to shape them, she applies her Lightwand Eye Brightener to the brow bone (the area directly under the brow) for an instant eyelift. "That's really going to open up that whole brow area, lift that brow up and make you look like you've had some rest!"

• Don't be afraid to ask your hair stylist to lighten your brows. Mally says, "If you're changing your hair color and your brows don't match, leave it to a salon professional for help! Just ask them to reserve a little color for the brow, they won't mind." To lighten dark brows temporarily, Mally uses her Brow Beauty Brow Gel, which is specially formulated with a shimmer that offers a soft highlight and lends itself to a subtly lighter look.

• Use a clear brow gel to tame a rebellious brow. Mally first uses tweezers to pluck a few hairs between the eyebrows of one of Rachael's male audience members. Then she uses an electric trimmer to get a few wild hairs, and finally she combs a clear brow gel in the direction that the hair grows. "You don't see it, you don't feel it," Mally says, "but it will keep the hair where you want it."

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